PARADISE VALLEY, Ariz. – Hotel Internet Services (HIS), a provider of comprehensive Internet services and solutions for the hospitality industry, announced the successful implementation of an advanced Wi-Fi network alongside the deployment of its innovative Conference Planner tool at Scottsdale Plaza Resorts & Villas. A property offering over 50,000 square feet of conference space, Scottsdale Plaza Resort, combined with HIS technology and expertise, can now ensure that its networking capabilities are fully capable of meeting attendee demands. , whatever their online needs.
Seeking to fully capitalize on the return of physically hosted events and bolster its reputation as a host of successful events, Scottsdale Plaza management recognized the critical importance that high-quality Wi-Fi access plays in influencing guest satisfaction. some participants. Following recommendations from sister properties of the Highgate Hotel that had already benefited from the results provided by HIS, Scottsdale Plaza partnered with the technology provider to revamp the capabilities of its conferencing network and ensure consistently high standards of service. With HIS technology and expertise, including the strategic placement of advanced Ruckus access points, the facility is now able to ensure a fast, strong and consistent Wi-Fi signal, regardless of the number of participants or the location of the conference room floor.
“It can sometimes be stressful for a hotel operator looking for IT solutions through a managed service provider, but HIS ensured that all angles and aspects were fully covered,” said Travis Giles, resort manager at Scottsdale Plaza Resort & Villas. “We were on a tight deadline requiring a complete overhaul of our internet solutions for our public and meeting spaces. While we initially thought installation would be daunting, HIS delivered an expansion plan and product that proved otherwise. All hurdles were quickly resolved to our satisfaction and we look forward to a lasting relationship with HIS for all of our event connectivity needs.
By partnering with HIS, Scottsdale Plaza was able to benefit from the provider’s innovative Conference Planner tool. An end-to-end solution for managing an event’s networking needs, HIS Conference Planner includes a range of useful features that make it easy and simple to monitor performance and adapt to specific connectivity requirements. With a single dashboard, Conference Planner features include, but are not limited to:
- Effortlessly create individual conference profiles to store and track information such as event login credentials and bandwidth resource levels.
- Instant and easy configuration of VLANs, subnets, DHCP pools and Layer 3 ACLs
- Access intuitive reports and charts detailing bandwidth usage, user and device counts, and analytics on all transactions made.
- Opportunities to review the schedules of upcoming conferences and meetings using monthly, weekly or daily calendars.
- Multiple login page customization options that can include uploading a conference logo, homepage link, and agenda.
- Options to create recurring conferences with one click.
For more information on the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected].
About Hotel Internet Services, Inc.
Serving all of the connectivity needs of the hospitality industry since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next-generation communications technology, including high-speed Internet access, the latest entertainment in-room and contactless service, IoT and security systems. Backed by 24/7 monitoring and support, HIS innovations not only include state-of-the-art networking technology that can meet the highest customer expectations, but also GuestCast, the platform for most user-friendly and advanced streaming in the industry. in-room entertainment experience. GuestCast not only ensures user-friendly interaction with features like QR code-based device pairing capabilities, but also ensures optimal performance with the GuestCast dashboard. With data-rich analytics, hoteliers can leverage the GuestCast dashboard to not only monitor the health and usage of individual cast devices, but also gain insight into each point’s Wi-Fi signal quality. network access. In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior residences, timeshares, condos, conference centers, apartments, fitness centers and many other commercial locations.
As the industry’s most trusted go-to provider for the latest in network connectivity and IoT-enabled innovation, HIS is recognized for successfully improving online capabilities and customer satisfaction ratings. clients for countless hotels and resorts across the United States. Based in Clearwater, Florida, HIS offers services throughout North America, Australia, Latin America and Europe.
Shelly Chandler
Director of Sales and Marketing