CommScope-RUCKUS Powers Knowles Networking in Penang – TechBarrista

For 75 years, Knowles Corporation has been at the forefront of innovation in the audio industry and operates through two segments: Audio and Precision Devices (PD).

The Knowles Group is today an international market leader and global supplier of advanced micro-acoustic microphones and loudspeakers, audio processing and precision device solutions, serving the consumer electronics markets, communications, medical technology, defence, electric and industrial vehicles. The company leverages its leadership position in SiSonic MEMS microphones, balanced armature speakers and strong capabilities in audio processing technologies to optimize audio systems and improve user experience in mobile, hearing, IoT, IT and medtech.

Also a leader in high performance capacitors and RF solutions for a diverse set of markets, Knowles prides itself on its “Culture of Innovation” to continuously deliver breakthrough products, while improving operational efficiency and productivity.

In Malaysia, its subsidiary Knowles Electronic (M) Sdn Bhd is based in Bayan Lepas, Penang, where it has been operating for 33 years to date.


For Knowles’ IT Infrastructure Manager, Alvin Ong, technology is the primary business enabler that optimizes Knowles’ operations, while enabling employees to stay connected at all times.

“At Knowles, we are constantly innovating our processes to deliver ‘best practices’ for everyone involved,” said Alvin. (left in top photo)adding that this philosophy encompasses all business areas, including networking solutions.

Knowles partnered with CommScope-RUCKUS for all of their networking needs because they were looking for a solution that delivered exceptional user experiences.

“We have found the CommScope-RUCKUS solution to provide excellent performance and reliability. They are relatively easy to set up and maintain,” Alvin said.

“CommScope-RUCKUS provides clear transparency, with every customer connecting instantly and always staying connected. As a result, our users enjoy seamless roaming and firmware updates protect Knowles from potential security vulnerabilities in our connected environment,” he added.

The CommScope-RUCKUS brand is known worldwide for its innovative wired and wireless networking equipment and software. The company is headquartered in Sunnyvale, Calif., and offers Wi-Fi, switching, cloud and software products to wireless carriers, broadband service providers and enterprises.

In Malaysia, its distributor is Fortesys Sdn Bhd whose mission is to provide the most cost-effective and comprehensive network solutions to meet the business needs of all customers.

Fortesys CEO Loh Leh Hui (right in top photo) said that with RUCKUS products and solutions, any organization, regardless of size or sophistication, can easily deploy, manage and extend a converged IT/OT network, while addressing unique business results.

Ruckus had invented and patented various voice, video, and data wireless technologies, such as adaptive antenna arrays that extend signal range. Today, the company is renowned for its Wi-Fi branded products such as indoor and outdoor wireless access points and wireless controllers.

With CommScope-RUCKUS and Fortesys’ commitment to quality customer experiences, Knowles is now in a stronger position to continuously deliver innovation here in Malaysia and for the world at large.