Cisco introduces predictive network technology to avoid costly outages –

Given the current economic uncertainties, South African organizations are under pressure to mitigate the risks of unplanned downtime and network outages.

These not only significantly disrupt employee productivity and customer service, but also result in lost revenue for the business.

To help overcome this, Cisco introduced its predictive networking technology to help IT teams avoid these costly downtimes.

Over the past two years, Cisco has been working on a predictive analytics engine that has been tuned and tested with customers in various industry segments, incorporating advanced analytics and machine learning techniques, to enable greater precision and greater ease of use.

Cisco predictive networks work by collecting data from various telemetry sources. Once integrated, it learns patterns using different models and begins to predict user experience issues, providing options for troubleshooting.

“Being able to rely on self-healing networks that can learn, predict and plan, will give local technology leaders the environments critical to business success in a digital-driven landscape.

Cisco’s predictive networking research has been tested and developed with customers, and early adopters are seeing major benefits saving them time and money,” said Conrad Steyn, CTO, Cisco South Africa.

According to the Cisco 2022 Global Networking Trends report, 45% of IT managers surveyed cited responding to disruptions as the top network challenge. Beyond outages, the experience people get from their network connections has become business critical.

People and businesses use and rely on apps for just about everything, and often an app is the critical first impression for customers.

The 2021 App Attention Index survey found that 57% of people say brands have one shot to impress them and if their digital service isn’t working, they won’t use them again.

“If local businesses want to fully deliver on the promise of what a digital business can deliver, they need to embrace a way to better predict network issues, proactively avoid issues, and ensure the best possible experience,” Steyn said.

Predictive networks from Cisco will enable technology leaders to prevent problems before they occur, help network operators prevent outages, protect networks against attacks, and improve user experience, all helping to increase network performance.

“Cisco plans to deliver this predictive technology across its portfolio in integrated, easy-to-use software-as-a-service solutions. This will make Cisco Predictive Networks accessible to businesses of all sizes and help South African organizations focus more on growing their business and less on managing network issues,” said Steyn.