For Verto Network Solutions Inc., a company that provides managed IT services and turnkey solutions, every second counts. Losing connectivity would be detrimental to its operations. Founded in 2014, Verto Network Solutions, Inc. is a 100% Filipino owned and operated company engaged in the provision of IT-BPM services. The company offers VOIP and Contact Center solutions for call centers around the world. Its customer list includes international online stores based in New York, Israel and Canada. In addition to enabling BPOs, Verto is also a telemedicine platform provider to one of the top medical clinics in the Philippines. Verto agents manage clinical inquiries, lab appointments, and online medical consultation schedules. The telemedicine platform is used by both doctors and patients alike, an extremely useful solution in the current situation. Prior to the creation of Verto Network Solutions, company president Ricky Matias said he had previously partnered with Globe Telecom through its other business ventures. This long-term relationship with Globe myBusiness ultimately led to the decision to partner again with Globe for Verto’s needs. âGlobe is a company that immediately responds to customer concerns. Even though it is a large company, Globe never fails to provide impressive and prompt service. Globe myBusiness has a shorter and faster response time compared to the competition, which is important for Verto as our services are in real time. Besides the exceptional support they have provided, Globe myBusiness is always ready to work with us on whatever we need, âsaid Matias. Through this partnership, Globe myBusiness provided Verto Network Solutions with direct Internet access, SIP trunking solutions, postpaid and prepaid Internet lines for its remote workforce and a fixed broadband Internet connection for its office. Globe myBusiness Direct Internet guarantees 99.9% uptime and network redundancy, which are critical to Verto Networks’ business line. âBefore the March 2020 lockdown, we were like most businesses, in a state of shock and fear our business would not survive. The internet is our lifeblood and without a stable connection it would affect the productivity of our agents and our business SLAs. Fortunately, Globe myBusiness helped us set up our work from home setup. The transition went smoothly and they provided connectivity for our office workers and our remote workforce, âsaid Ruby Padilla, Executive Vice President of Verto Network Solutions. While some companies have had to lay off employees, Verto has managed to add more staff to their list: âWhen the pandemic broke last year, we only had about 130 direct employees, but today with Using Globe myBusiness’s internet connectivity, we have 240 employees and are still hiring, with around 80% of our employees working from home, âadded Padilla. As a company founded on the Filipino values ââof integrity and compassion, Verto hopes to make a difference on this front by providing employment opportunities to other Filipinos.
Keep businesses connected
Globe myBusiness solutions have helped IT-BPM companies like Verto Network Solutions Inc and will continue to do the same for other SMEs across the country. In an age where Internet connectivity is essential, Globe myBusiness solutions and tools, from direct Internet to fixed and postpaid broadband mobile devices, will keep your connections operational, no matter where you work. Click https: // go.
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