Reliable network, technology is essential to meet the demands of remote working


Barry bader

With remote working here to stay, businesses of all sizes have many new challenges to consider. They need to solve network reliability, cybersecurity and privacy issues, and need solutions to support a hybrid workforce and address security concerns.

As IT teams and businesses continue to adapt, here’s how they can leverage technology to prepare for the future:

Technological challenges

Many of the initial challenges faced by IT managers stemmed from moving almost overnight to a remote working environment. Companies that had previously invested in cloud-based collaboration applications and platforms were better positioned to pivot, while others were forced, in some cases, to deploy new technology in just days – compared to months or years previously offered to them. technology deployments.

Companies also needed to quickly ensure that employees had fast and reliable access to data, networks and applications. This meant that some organizations had to be flexible in helping employees who lived in areas where faster, more reliable connections were not available. It has also led some to provide employees with dedicated home connectivity separate from their home networks.

Overcome security challenges

The shift to remote working and increased reliance on the cloud has also created cybersecurity challenges. While it is hard enough to secure an organization when everyone is in one place, it is even more difficult when a workforce is distributed. And with employees continuing to work from home, often connecting to a company’s data and applications through home networks or using personal devices, it can be more difficult to authenticate legitimate users. In fact, a recent study by IDG and Comcast Business found that 98% of organizations said securing applications, data and infrastructure in the cloud was “very” or “somewhat” difficult.

To mitigate these challenges, companies should consider:

  • Rethink security policies governing remote access to sensitive business applications and add security protocols such as secure gateways, site-to-site VPNs, application-supporting firewalls, and network access controls .
  • Ensuring that employees have the right security features on all devices that connect to a company’s network.
  • Provide training and education on various threats and how to prevent them. Since employees are a first line of defense against bad actors, awareness is essential.

Network reliability

Network reliability is particularly critical. Throughout the pandemic, Comcast Business has helped businesses of all sizes – from local restaurants to large corporations – stay connected. Our network reacted quickly to spikes or changes in usage and helps businesses stay nimble, regardless of unexpected events in the outside world.

We are also constantly testing, monitoring and improving our network to stay ready, and we have engineered advanced capacity to handle spikes and changes in usage patterns.

While there is always the risk of a power outage (New England weather!), Businesses can easily add backup connectivity to navigate the unexpected with offers like Comcast Business Connection Pro. Connection Pro offers seamless wireless backup in the event of an unexpected power issue, keeping businesses moving forward.

Technology has proven to be even more critical and essential through the events of the past year and more, and as businesses continue to navigate and seek ways to thrive in a post-pandemic world, they should invest in solutions to make sure they stay connected – no matter what the challenges.

Barry Bader is Regional Vice President of the Greater Boston Area of ​​Comcast Business.


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